UVeye Partners with Kimoby for Enhanced Customer Engagement
We are thrilled to announce a strategic partnership with Kimoby, the foremost provider of Digital Engagement Systems (DES) for dealerships. This collaboration fundamentally transforms the way automotive dealerships manage and utilize service data to boost customer engagement and streamline operations. By integrating UVeye’s cutting-edge inspection capabilities with Kimoby’s DES, we ensure that no vehicle issue—be it tread wear, tire damage, oil leaks, or exterior damage—goes unnoticed, optimizing every customer interaction.
Nathan MacKenzie, Director of Strategic Initiatives & Partnerships for Kimoby, expressed his enthusiasm about the collaboration,
His words reflect the transformative impact this partnership will have across the automotive service industry. Our CEO and Co-Founder, Amir Hever, shared his thoughts on the partnership as well,
By combining UVeye’s advanced inspection technology with Kimoby’s communication tools, we aim to enhance the customer experience. This integration allows for the automatic transfer of detailed vehicle inspections and images into dealership management systems, enabling direct and efficient communication with customers about their vehicle’s status.
Improved Customer Communication: Dealerships can now offer full transparency by sending automated updates with UVeye’s detailed reports to customers, enhancing safety and providing real-time information about their vehicle’s condition. This initiative aims to boost confidence among both dealers and customers, ensuring they are well-informed and likely to return for future visits.
Seamless System Integration: UVeye’s AI powered technology integrates effortlessly with dealerships’ MPI and Estimates systems. This flow of images and data enables efficient and precise service recommendations, simplifying dealership workflows and improving the service experience by delivering faster and more reliable information to customers.
Enhanced Service Campaigns: Dealers can now utilize precise text message campaigns, using real data from UVeye scans to engage customers proactively. This ensures timely notifications, personalized service recommendations, and the convenience of staying informed about their vehicle’s maintenance needs, encouraging timely care without delays.
Wider Reach: Our partnership with Kimoby extends the benefits of our advanced solutions to a broader audience, ensuring that more users can experience enhanced vehicle care and service reliability. This focus aims to improve customer satisfaction and trust in dealership services.
Increased Efficiency: Our integrated approach reduces the staff’s workload by automating many routine tasks, allowing teams to focus more on customer service rather than administrative duties. This acceleration in customer communications not only enhances the efficiency of dealership operations but also improves the overall customer experience, ensuring quicker service times and more satisfied customers.
Boosted ROI: Accurate, data-driven interactions provided by this partnership don’t just enhance service rates; they build stronger customer relationships, fostering loyalty and repeat business. This increased customer retention is crucial for boosting ROI. Satisfied customers are more likely to return and recommend the dealership’s service, enhancing reputation and revenue.
As we introduce this partnership, we are committed to providing continuous support to our dealer partners. From initial onboarding to complete system integration, our teams are ready to assist in harnessing the full benefits of this collaboration. This venture is more than just a technological enhancement—it’s a leap towards a more interconnected, efficient, and customer-focused automotive service industry.
Explore how UVeye and Kimoby can transform your dealership operations. Get in touch with us directly at uveye.com/contact for more details on the advantages of this partnership.
