The Partnership

At Toyota of Princeton, teaming up with UVeye has really changed the game. This collaboration has not only sped up operations but also made everything more transparent and built solid trust among customers. By bringing UVeye’s cutting-edge technology on board, the dealership has seriously upgraded how they document vehicles, recommend services, and handle liability—plus, they’ve got a smooth integration with Reynolds & Reynolds to top it off.

The Real Benefits

Better Documentation and Less Risk:

– Right at check-in, high-quality images of vehicles reduce the chances of disputes over liability.

– What used to take hours to sort out—damage claims—are now wrapped up in minutes.

Smoother Operations:

– Thanks to UVeye syncing up with Reynolds & Reynolds, workflow is slicker, with fewer clicks and fewer mistakes.

– The service team is now on top of their game, efficiently managing more than 150 customers daily.

Revenue is Up:

– Alignments? They’re up by 7%—from 29% to a solid 31%.

– The team’s closing more deals on tires too, with sales jumping from 19.5% to 22.4%.

Customers Trust Us More:

– When customers check in, they can see their car’s condition for themselves, which really helps in building trust.

– This tech gives our techs’ recommendations a lot more weight.

Rental Checks Got a Boost:

– Checking in and out rental and loaner vehicles is now quick and automated.

– Everyone knows exactly the state cars are in when they come back, thanks to thorough scans.

Seamless Tech Integration:

– Our service advisors can pull up inspection data right from the Reynolds Retail Management System—no fuss, no muss.

– They get instant heads-ups on any issues, making it easier to chat with customers about what needs attention.

– This setup cuts down on entry errors and makes sure service suggestions are spot on.