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UVeye Apollo Privacy Policy

Last updated: April 2026
Table of contents

We, at UVeye Inc., together with our affiliated companies (collectively: “we”, “us”, or “our”) put great efforts into ensuring that we secure personal information related to you and use it properly. This policy explains how we collect, use disclose and protect your information when you download or use our Apollo mobile application (“Apollo App” or “application”). This Policy supplements our general Privacy Policy

Note that you are not legally obligated to provide us with any personal information. However, if you download or use the Apollo App, you consent to our use of personal information in accordance with the provisions herein.  You are advised not to provide us with any information that does not belong to you without first obtaining appropriate authorizations.

The term “personal information” refers to information that can be reasonably used to identify an individual. For example, personal information related to you might include your name, email address, and phone number.

The Apollo App is available at Apple Store and Google Play. However, Apple and Google are not responsible for the use of the Apollo App, and the Terms of Use of the application, including this privacy policy, are between you and us. Accordingly, you agree that you will not have any claim against Apple or Google in relation to your use of the Apollo App. 

Notice at Collection

Categories of Personal Information

We collect and process personal information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your device. 

Our camera takes photos and records audio within the car and may inadvertently capture you or personal items in such photos and your conversations. We will also collect your contact information such as your email address. 

Categories of Sensitive Personal Information

We collect and process the following categories of sensitive personal information related to you: (A) account login credentials used for accessing your account, (B) the location based on where our services examine the vehicle related to you. 

Use of Personal Information

We use personal information for commercial and business purposes. These include (i) to provide you with our services through the Apollo App; (ii) to ask for your feedback and provide support; and (ii) to maintain our services and to continue developing and making them better.

Disclosure, Sale, and Sharing of Personal Information

We may use, share, or disclose personal information related to you, and have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes: identifiers; personal information categories applicable to the processing; commercial information; or internet or other similar network activity. 

We do not sell personal information or provide personal information to third parties for cross-context behavioral advertising. We do allow service providers who provide services to us (such as advertising, marketing and analytics) to use your information under a contractual duty to safeguard your information.

Retention of Personal Information

We retain personal information related to you for the length of time required for us to achieve our business purposes. We will retain personal information related to you after you have terminated your use of our Apollo App, if retention is reasonably necessary to resolve disputes between our customers, to prevent fraud and abuse, or to enforce this Policy and our Terms of Use. 

Your Rights and Choices 

Depending on where you reside, you may have the following rights: (A) the right to be notified which categories of personal information are being collected about you, (B) the right to know/access personal information processed about you by us, (C) the right to opt-out of the selling or sharing of personal information related to you, (D) the right to require us to correct inaccurate personal information related to you, (E) the right to limit our use and disclosure of sensitive personal information related to you to the permitted purposes, (F) the right to require that we delete personal information related to you under certain circumstances, (G) the right not to be discriminated against by us for exercising your rights. 

To exercise any of the above rights, please contact us by email to: support@uveye.com  

What Types of Personal information Do We Process?

The Apollo App will be paired with the hardware (360 degrees camera and OBD II) following your installation of the application on your mobile device. As a result, the application will be collecting photos and voice recordings within the car and may inadvertently capture you or personally identifiable information in such photos and your conversations. We will also collect your contact details such as your email address.  

Note that when you contact us via the Apollo App or give us your feedback about our application or services, we collect any information you choose to share with us.

The personal information related to you which is described above consists of the following categories:

  • Identifiers and personal information categories listed in the applicable laws, such as the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
  • Audio, electronic, visual, thermal, olfactory, or similar information (videos and photos).
  • Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with our services.
  • Inferences drawn from the above details. 
  • Sensitive personal information – account log-in and precise geo-location. We do not infer any characteristics about you from such information. 

Our application and services are not intended for or directed toward individuals under the age of 18 (for the purpose of this policy: “Minors”). If you are a Minor, you do not have authorization or permission to access or use our application and services. For clarity, we do not knowingly collect personal information from Minors.

We process deidentified and aggregated data that cannot be reasonably linked to an individual. For example, we use statistical analysis to improve our application and services and share marketing data with our business partners where such information does not identify individuals.  We commit to maintain and use such information in its deidentified form and not attempt to reidentify the information.

Sources of Personal Information

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from you. For example, when you fill-in details in the Apollo App. 
  • Indirectly from you. For example, from automatically collecting data related to your activity on the Apollo App. 
  • From Service Providers. For example, third-party vendors to monitor and analyze the use of our Services or third-party vendors to help us with sending notices to you.

What Do We Do with Personal information?

We use personal information related to you for the following purposes: (i) to provide you with our services; (ii) to ask for your feedback and provide support; and (iii) to maintain our services and to continue developing and making them better.

We also use personal information related to you to establish statistical data about our web traffic, identify potential cases of abuse of our systems, and prevent cyber-attacks, fraud, and identity theft.

We use your email address and phone number to send out account-related and promotional emails. The emails may also be sent by third-party service providers with whom we share your name and email address.

We obey the law and expect you to do the same. If necessary, we will use personal information related to you to enforce our terms, policies, and legal agreements, to comply with court orders and warrants, and assist law enforcement agencies, to collect debts, prevent fraud, misappropriation, infringements, identity thefts and any other misuse of our services, and to take any action in any legal dispute and proceeding.

If you contact our customer support, we will use the content of your message for the following purposes: addressing your request, improving our application and services, and legal defense.

With Whom Do We Share Personal information?

We do not sell, rent, or lease personal information related to you.

We share personal information related to you with certain employees and external consultants, as well as with our affiliates, who are all governed by this policy; but we do not provide your personal data to third parties for cross-context behavioral advertising activities. 

We engage third parties to provide us with services such as analytics, marketing automation and customer experience and allow them to collect personal information on our services. The categories of personal information collected by these third parties in the preceding 12 months include identifiers, online activities and inferences drawn from such activities.

There are business activities, such as merger, acquisition, or investment, that require us to share personal information related to you with another entity, provided, however, that the receiving entity will comply with the relevant provisions stated in this policy.

Disclosure of Personal information to Authorities

We will need to disclose personal information related to you, as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms of use; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety, interests or property, and that of our affiliates, you, and others; (g) if we are involved in any discussions related to the sale of all or part of our business; and, (h) to allow us to pursue available remedies or limit the damages that we can sustain.

Aggregated and Analytical Information

We process deidentified, statistical, and/or aggregated information and will share it with our affiliates for legitimate business purposes. It has no effect on your privacy, because there is no reasonable way to extract data from the aggregated information that we or others can associate specifically to you. We commit to maintain and use such information in its deidentified form and not attempt to reidentify the information.

Your Choice

We will give you the following choices about the ways we use and share personal information related to you, and we will respect the choices you make.

Where permitted by law, we will send newsletters or promotional communications to our customers. You can unsubscribe from these communications. For example, with respect to email messages, you will be required to click an “Unsubscribe” link (or similar) in these emails and confirm the email address for which you would like to unsubscribe.

You can request that your account with us be terminated, and that personal information related to you be deleted by contacting us. Subject to the terms herein, any termination of your account will involve deletion of your account information from our live databases and all the information and data stored for the account in the service.

When we delete personal information related to you that we have collected from or about you, it will be deleted from our active databases, but we will keep a reasonable number of copies in our archives, unless prohibited by law. Although we will deactivate your account, we will continue to retain the personal information related to you for legitimate business purposes as set forth above.

Note that we are allowed to delete personal information related to you in different manners, including by removing any identifying data and transforming personal information that relates to you into deidentified data.

If you wish to exercise any of your rights in relation to personal information related to you, including exercising your choices or opt out rights, please send us an email to: support@uveye.com.

Your Rights and How to Exercise Them 

Depending on applicable laws in the jurisdiction in which you reside, you may have certain privacy rights.  For example, you may have the right to request that we disclose certain information to you about our collection and use of personal information related to you over the past 12 months. Upon verification of your request, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting that personal information.
  • The categories of personal information that we disclosed for a business purpose, and the categories of third parties with whom we disclosed that particular category of personal information.
  • The specific pieces of personal information that we collected about you.
  • If we disclose personal information related to you for a business purpose, we will provide you with a list that will identify the personal information categories that each category of recipient obtained.

Deletion rights – you may have the right to request that we delete any personal information related to you. Upon confirmation of your request, we will delete personal information related to you from our records, unless an exception applies.

Non-discrimination – you may also have a right not to be discriminated against for exercising your rights under applicable law.

To exercise the access, data portability, and deletion rights described above, please submit your request to us by sending an email message to: support@uveye.com.  Only you or a person authorized to act on your behalf can make a request related to personal information related to you. A request for access can be made by you only twice within a 12-month period.

The verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with the requested Personal information if we cannot verify your identity or authority to make the request and confirm the personal information related to you. We will only use the personal information provided in your request to verify your identity or authority to make the request.

We will do our best to respond to your request within 30 days of its receipt. If we require more time (up to additional 30 days), we will inform you of the reason and extension period in writing. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will inform you of the reasons for such a decision and provide you with a cost estimate before completing your request.

We will not require that you create an account in order to exercise your rights under this policy and we will not increase the cost, or decrease the availability, of our services based solely on the fact that you have chosen to exercise one of your rights under US privacy laws.

After receiving our reply, you can appeal against our decision by contacting us. We will review your appeal and provide you with our answer and our explanation of the reasons for our decision(s) within 60 days of receiving it. We will also provide you with a link (to the extent available) where you can submit a complaint with the relevant regulatory authority.

Retention of Personal information 

We retain different types of personal information related to you for different periods, depending on the purposes for processing the information, our legitimate business purposes, and pursuant to legal requirements under applicable law.

We will maintain your contact details, to help us stay in contact with you. At any time, you can contact our data protection team at support@uveye.com and request to delete your contact details. Note that we will keep your details without using them if necessary, and for the necessary period of time, for legal requirements and proceedings.

We will retain personal information related to you after you have terminated your use of our services, if retention is reasonably necessary to resolve disputes between our customers, to prevent fraud and abuse, or to enforce this policy and our terms of use. 

We will keep aggregated non-identifiable information without limitation, and to the extent reasonable we will delete or de-identify potentially identifiable information, when we no longer need to process the information.

In any case, we will keep information about you for as long as you use our services, unless applicable law requires us to delete it or if we decide to remove it at our discretion, according to the terms of this policy and our terms of use.

Transfer of Data Outside Your Territory

We store and process information, including personal information, either directly or using third parties, such as data hosting service providers, including, without limitation, in the State of Israel and the United States of America. The laws of the territories where your data will be stored and processed can differ from the laws of the jurisdiction in which you live.

If you are a resident in a jurisdiction where the transfer of personal information related to you to another jurisdiction requires your consent, then you provide us with your express consent to such transfer.

We make sure that our third-party service providers provide us with adequate confidentiality and security commitments, and we take reasonable steps to ensure that personal information related to you is treated securely and in accordance with this policy.

Information Security

We are committed to ensuring the security of personal information. We and our hosting services implement systems, applications, and procedures to secure personal information related to you, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of information. These measures provide sound industry-standard security.

However, please understand that no security system is impenetrable, and although we make efforts to protect your privacy, we cannot guarantee that our services will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.

Updates to this Privacy Policy

From time to time, we update this policy to comply with applicable law and to reflect changes to our processing (including, without limitation, collection, usage, and storage) practices in relation to personal information (“Privacy Updates”). Please review this policy periodically if you are interested in keeping up to date with any changes.

If you object to our Privacy Updates, you can cancel your account. By continuing to use the Apollo App, you signify your agreement and consent to the Privacy Updates. 

We can modify, enhance, or improve our application and services, and can accordingly offer additional tools and features. Such additional tools and features may be governed by additional or different privacy practices, terms, and conditions, as provided by us, where applicable.

Contact Us

If you have questions or comments about this policy, please contact us at: support@uveye.com. Note that we can only process requests received with sufficient information to enable us to process your request. If we need to request additional information in order to complete your request, we will do so.