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Inventory & RMA manager

Teaneck, NJ
Full-time
Departments:
Ops - Production & Procurement

Description

At UVeye, we’re on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world’s first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.

With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.

UVeye is seeking a detail-oriented and operationally focused Inventory & RMA Operations Manager to oversee inventory control and product returns across our service and installation operations.

This role is responsible for maintaining accurate inventory within NetSuite ERP, managing the end-to-end Return Merchandise Authorization (RMA) lifecycle, and partnering with procurement to ensure appropriate inventory levels are maintained to support service and installation teams.

The role also works closely with third-party logistics (3PL) partners to ensure inventory accuracy across warehouse locations and smooth coordination of inbound and outbound product movement.

This position plays a key role in ensuring operational efficiency, inventory accuracy, and timely resolution of product returns and repairs.

This position is on-site at our Teaneck, NJ office and is an IC role. 



Inventory Management & Control

  • Maintain accurate inventory records within NetSuite ERP
  • Monitor and manage inventory levels supporting service, installation, and spare parts operations
  • Develop and maintain Min/Max inventory parameters in coordination with procurement
  • Support cycle counting and reconciliation processes to maintain inventory accuracy
  • Monitor inventory health and recommend improvements to stock levels and replenishment strategies

3PL Inventory & Logistics Coordination

  • Coordinate with UVeye’s third-party logistics (3PL) partners to manage inventory stored in external warehouses
  • Monitor inventory levels across internal and 3PL warehouse locations
  • Support inventory transfers between UVeye locations and 3PL facilities
  • Reconcile inventory discrepancies between NetSuite and external warehouse systems (WMS)
  • Assist with inventory audits and inventory movement tracking across locations

Operational Analytics & Continuous Improvement

  • Track return trends and failure modes to support product reliability and quality improvements
  • Provide operational metrics and insights to engineering and procurement teams
  • Monitor inventory KPIs including stock availability, return rates, and repair cycle times

Identify opportunities to improve inventory management and return processing workflows

Cross-Functional Collaboration

  • Partner with Customer Success to manage replacement timelines and service commitments
  • Work with Procurement to align purchasing decisions with inventory demand and service requirements

Collaborate with Operations, Engineering, and Quality teams to support product lifecycle management

Requirements

  • 4+ years of experience in inventory management, RMA operations, or supply chain operations
  • Experience working within ERP systems (NetSuite preferred)
  • Strong understanding of inventory control practices such as:
  • ABC analysis
  • Cycle counting
  • Min/Max planning
  • Experience working with third-party logistics (3PL) providers
  • Ability to manage inventory across multiple warehouse locations
  • Strong analytical, organizational, and problem-solving skills
  • Excellent communication and collaboration abilities

Preferred

  • Experience supporting hardware, manufacturing, or field service operations
  • Experience coordinating inventory between ERP systems and warehouse management systems (WMS)
  • Experience managing product returns, repairs, or refurbishment programs
  • Forklift or warehouse operational familiarity is a plus

Key Competencies

  • Attention to detail and data accuracy
  • Operational problem solving
  • Cross-functional collaboration
  • Process development and improvement
  • Inventory control and supply planning

Benefits we offer:

  • Competitive Medical, Dental, Vision.
  • Company 401k Match.
  • 20 PTO days, Company paid holidays.
  • Career growth as we scale across the US.

Check out our Life at UVeye page to learn more about the employee experience.

UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Compensation:

UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The annual base salary range for this position is $80,000 – $95,000.

Why UVeye:

Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.

Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.

Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.

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